All orders are shipped within 2 working days of us receiving the order.
We use the following carriers to deliver our orders:
We may also use other couriers not on this list if necessary.
If a tracking number is provided by the carrier, we will update your order with the tracking information so you can track your parcel. Please note that orders sent via Royal Mail standard services (i.e.1st Class post) will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, as well as your location. Before the final checkout page, you will be shown what the cost of shipping will be if you are unsure.
Our standard worldwide shipping rates are as follows:
Standard shipping: £1.99
Heavy goods shipping: £7.99
International/Rest of the World
Standard shipping £9.99
Heavy goods shipping: £24.99
Standard shipping covers most items, whilst heavy goods refers to consoles & other heavier or bulkier items.
How long it takes for you to receive your order depends upon the service used & your location. Orders sent within the UK via Royal Mail First Class post usually arrive within 1-2 working days; UK Mail can be 1-2 working days; & Collect+ can take up to 5 working days.
International delivery depends on the same factors, however will generally take a bit longer than orders sent within UK mainland. European delivery will generally take 5-7 working days, whilst delivery further afield, to the Americas, Asia & Australia, for example, could take up to 10 working days.
In any case, if you're worried that your order is late or may be missing, please allow the maximum amount of time advised by the shipping companies to pass before contacting us (as we all know how convoluted mail systems can get!). If, after this time, you have still not received your order, please get in touch either via the contact form in the footer or by emailing email@example.com, and we'll get things sorted for you as soon as possible.